Modernizing Microsoft 365 Security & Device Management for a Growing IT Services Company

A growing IT services company with approximately 100 employees relied on a small internal IT team responsible for supporting users, infrastructure, and daily IT operations. Due to increasing operational demands, the team had limited capacity to manage Microsoft 365 administration, email security, and endpoint governance effectively.

• Legacy email platform offered limited security and administrative capabilities.
• Internal IT team was overloaded with day-to-day operational support activities.
• No centralized device management or Mobile Device Management (MDM) for corporate endpoints.
• Microsoft 365 administration and security management lacked dedicated ownership.

CyberAxis assessed the existing email environment and workplace management processes, planned a phased migration to Microsoft 365, deployed Microsoft Intune for centralized endpoint management, implemented Mobile Device Management policies, and transitioned ongoing Microsoft 365 administration to CyberAxis ProCare Managed Services for continuous operational support.

• Migrated all user mailboxes from the existing email platform to Microsoft 365 with minimal business disruption.
• Implemented Microsoft Intune for centralized endpoint and device management.
• Configured Mobile Device Management (MDM) policies for secure management of corporate devices.
• Implemented Microsoft 365 security best practices including identity and device governance.
• Provided CyberAxis Microsoft 365 ProCare Managed Services for ongoing administration, monitoring, user lifecycle management, and operational support.

• Reduced the operational workload of the internal IT team.
• Improved email security and Microsoft 365 governance.
• Established centralized management for corporate endpoints and mobile devices.
• Enabled standardized security policies across managed devices.
• Provided continuous Microsoft 365 operational support through CyberAxis ProCare.