No FTE Overhead
Use specialist endpoint-security capability without expanding your permanent team.
CyberAxis Managed Endpoint Security
EDRProCare
Every Endpoint. Protected. Healthy. Response-Ready.
CyberAxis EDR ProCare provides continuous EDR/XDR administration, agent-health management, policy optimisation, threat investigation and authorised response support—without the overhead of building a specialised in-house endpoint-security team.
No additional FTE overhead Close endpoint-security skill gaps Our team works as your team
CoveredEligible endpoints onboarded and visible.
HealthyAgents connected, current and working.
HardenedPolicies aligned with business risk.
InvestigatedSuspicious endpoint activity reviewed.
ContainedAuthorised threats isolated and controlled.
Why EDR ProCare?
Purchasing an EDR Platform Is Only the Beginning
An EDR/XDR solution must be properly deployed, continuously maintained and regularly tuned. Unhealthy agents, incomplete coverage, outdated policies, excessive exclusions and unreviewed alerts can significantly reduce its effectiveness.
CyberAxis manages the operational lifecycle of your endpoint-security platform so every eligible endpoint remains protected, visible and ready for investigation and response.
01Complete VisibilityKnow which endpoints are protected, missing or unhealthy.
02Continuous OptimisationKeep policies, exclusions and detections aligned to risk.
03Response ReadinessPrepare controlled investigation and containment workflows.
Built for CEOs, Founders and IT Leaders
Your Endpoint-Security Team—Without the Full-Time Hiring Overhead
Access practical EDR/XDR capability without recruiting, training and retaining multiple specialist resources.
Close Skill Gaps
Access expertise across EDR administration, tuning, investigation and response support.
Our Team, Your Team
CyberAxis works as an accountable extension of your internal IT and security function.
Continuous Care
Agent health, endpoint coverage and security policies are continuously improved.
Complete EDR ProCare Coverage
Manage the Operational Lifecycle of Endpoint Protection
One coordinated service across the EDR/XDR platform, endpoint agents, policies, detections, investigations, containment and continuous improvement.
Platform Administration
- Console and tenant administration
- Access, roles and configuration review
- Licence and utilisation visibility
Agent Health
- Inactive and disconnected agents
- Version and update monitoring
- Agent troubleshooting and recovery
Onboard / Offboard
- New endpoint onboarding
- Retired-device removal
- Grouping, tagging and coverage checks
Policy & Hardening
- Prevention and detection policies
- Ransomware and device controls
- Security-baseline alignment
Detection Tuning
- False-positive reduction
- Detection-rule optimisation
- Exclusion review and validation
Alert Investigation
- Suspicious endpoint activity review
- Malware and behavioural analysis
- Findings and recommendations
Contain & Respond
- Endpoint isolation support
- Quarantine and process blocking
- Remediation coordination
Reporting
- Coverage and agent-health reports
- Alert and investigation summaries
- Improvement recommendations
Available activities depend on the selected EDR/XDR platform, customer licences, integration capabilities, approved response procedures and agreed service scope.
Connected Security Operations
EDR ProCare + Managed SOC
EDR ProCare manages the endpoint-security layer. Managed SOC adds 24×7 correlation and monitoring across endpoints, SIEM, network, cloud and identity.
Managed endpoint-security layer
EDR ProCare
- EDR/XDR platform administration
- Agent health and endpoint coverage
- Policy, detection and exclusion tuning
- Endpoint alert investigation support
- Authorised isolation and containment support
Broader security operations
Managed SOC
- 24×7 cross-environment monitoring
- SIEM-led correlation and alert triage
- Enterprise-wide threat hunting
- Coordinated security investigation
- Incident-response support and escalation
Controlled response: Endpoint isolation, quarantine and remediation actions follow pre-approved runbooks or authorised customer approval.
EDR ProCare Operating Model
Assess, Deploy, Manage, Respond and Improve
A practical lifecycle closes protection gaps and keeps endpoint security aligned with changing users, devices and threats.
- 1
Assess
Review the platform, licences, agents, endpoint coverage, policies and known risks.
- 2
Deploy
Onboard endpoints, configure agents and establish appropriate security policies.
- 3
Manage
Maintain agents, policies, exclusions, configuration and operational health.
- 4
Respond
Investigate alerts and support authorised containment and remediation actions.
- 5
Improve
Analyse trends, tune detections and continuously strengthen endpoint protection.
Vendor-Neutral Capability
Support Across Leading EDR/XDR Platforms
Platform coverage is subject to the customer’s product licences, technical environment and agreed scope.
Flexible Engagement Options
Choose the Right Level of Endpoint Care
Begin with an independent health review or extend CyberAxis into your ongoing endpoint-security operations.
EDR Health Check
For organisations that need an independent assessment of endpoint-security health and coverage.
- Platform configuration review
- Agent health and coverage analysis
- Policy and exclusion review
- Prioritised remediation roadmap
EDR ProCare Managed
Continuous EDR/XDR administration, agent health, policy care, investigation and response support.
- Day-to-day platform management
- Agent health and endpoint coverage
- Policy and exclusion management
- Investigation, response support and reports
EDR ProCare Advanced
Enhanced management for larger, distributed or higher-risk endpoint environments.
- Everything in ProCare Managed
- Advanced detection and policy tuning
- Proactive endpoint threat hunting
- SIEM and Managed SOC integration
Designed for Modern Endpoint Environments
A Practical Fit Wherever Endpoint Security Matters
SMBs & SMEsEnterprise-grade expertise without building a large internal team.
Growing EnterprisesScale protection as users, devices and offices increase.
Distributed WorkforcesProtect office, remote and travelling users consistently.
Regulated OrganisationsImprove endpoint-control consistency and auditability.
Existing EDR CustomersImprove the effectiveness of an already purchased platform.
IT-Limited TeamsReduce operational workload on general IT administrators.
Keep Every Endpoint Response-Ready
Strengthen Endpoint Protection with Continuous Expert Care
Improve agent health, endpoint coverage, security policies, investigations and response readiness without increasing internal staffing overhead.
