Included in SIEM ProCare
Platform Management
- Platform health and availability
- Log-source and collector upkeep
- Ingestion, parsing and indexing checks
- Alert and correlation-rule fine-tuning
- SIEM server and infrastructure maintenance
CyberAxis Managed SIEM Platform Service
SIEMProCare
Keep Your SIEM Healthy, Available and Properly Tuned
CyberAxis manages the day-to-day health of your SIEM platform—servers, collectors, log ingestion, indexing, performance, capacity, configuration and alert-rule tuning—so it continues working as designed.
No additional FTE overhead Close SIEM competency gaps Our team works as your team
Healthy PlatformContinuous upkeep of core SIEM services.
Reliable Log FlowCollectors and sources kept connected.
Accurate IndexingSearchable, usable and timely SIEM data.
Reduced Alert NoiseRules refined with authorised stakeholders.
Improved AvailabilityPerformance and service status maintained.
A Clear Service Boundary
SIEM Platform Management—Not SOC Monitoring
SIEM ProCare keeps the SIEM plant stable, current and usable. It does not watch and investigate security alerts as a Security Operations Centre.
Not included in SIEM ProCare
SOC Operations
- 24×7 security-alert monitoring
- Alert triage and security investigation
- Threat hunting and detection response
- Incident containment or remediation
- Security incident response ownership
Need alert monitoring and response? SOC monitoring can be provided separately through CyberAxis Managed SOC.
Built for CEOs, Founders and IT Leaders
Specialist SIEM Capability—Without Expanding Your Full-Time Team
Maintain a business-critical SIEM platform with a dependable extension of your internal IT and security function.
No FTE Overhead
Use specialist SIEM engineering capability without recruiting and retaining multiple full-time resources.
No Competency Gaps
Access practical platform, infrastructure, ingestion, indexing and performance expertise when needed.
Our Team, Your Team
CyberAxis works as an accountable extension of your IT, SIEM and security stakeholders.
Proactive Upkeep
Health, capacity and data-flow problems are identified and addressed before service quality declines.
Complete SIEM ProCare Coverage
Day-to-Day Care Across the SIEM Plant
A coordinated managed service across platform health, infrastructure, log flow, data quality, rules, capacity, change and reporting.
SIEM Health & Availability
- Core service and component checks
- Availability and uptime tracking
- Health issue investigation
Server & Infrastructure
- SIEM server resource monitoring
- Service, storage and dependency upkeep
- Infrastructure coordination
Log Sources & Collectors
- Source and collector connectivity
- Ingestion failure troubleshooting
- New source onboarding support
Indexing & Data Quality
- Parsing and indexing validation
- Data delay and gap checks
- Searchability verification
Alert Rule Fine-Tuning
- Noise and false-positive reduction
- Threshold and logic refinement
- Controlled rule change support
Performance & Capacity
- Resource and throughput review
- Retention and storage oversight
- Capacity risk recommendations
Configuration & Upgrades
- Configuration administration
- Patch and version coordination
- Change validation and rollback planning
Documentation & Reporting
- Health and service reporting
- Configuration and change records
- Improvement recommendations
Final activities, response targets and coverage windows are defined in the agreed statement of work and depend on the customer’s SIEM platform, architecture and licences.
SIEM ProCare Operating Model
Assess, Stabilise, Manage, Tune and Improve
A practical lifecycle establishes a healthy baseline and keeps your SIEM aligned with changing infrastructure and data requirements.
- 1
Assess
Review architecture, health, sources, indexing, capacity and known issues.
- 2
Stabilise
Resolve critical faults, data gaps, service risks and performance bottlenecks.
- 3
Manage
Perform scheduled administration, checks, upkeep and service coordination.
- 4
Tune
Refine ingestion, indexing, performance and agreed alert-rule configurations.
- 5
Improve
Report trends, recommend improvements and support controlled platform evolution.
Flexible Engagement Options
Choose the Right Level of SIEM Care
Begin with a focused health review or engage CyberAxis for continuous platform management and optimisation.
SIEM Health Check
A point-in-time technical review for organisations that need clarity on platform health and priority risks.
- Platform and infrastructure review
- Log flow and indexing validation
- Performance and capacity findings
- Prioritised remediation roadmap
SIEM ProCare Managed
Ongoing platform administration, health management, log-flow upkeep, rule tuning and reporting.
- Day-to-day SIEM platform management
- Health, availability and server checks
- Log ingestion and indexing upkeep
- Periodic service and health reporting
SIEM ProCare Advanced
Enhanced management for larger, hybrid or complex environments requiring deeper optimisation and advisory.
- Advanced performance optimisation
- Capacity and retention planning
- Complex change and upgrade support
- Service improvement advisory
Designed for Existing SIEM Environments
A Practical Fit Wherever SIEM Reliability Matters
Internal SOC TeamsFree analysts from platform administration and maintenance.
Growing EnterprisesScale SIEM operations as sources and data volumes increase.
Hybrid EnvironmentsMaintain log flow across cloud and on-premises systems.
Multi-Location BusinessesCoordinate collectors, sources and service health across sites.
Regulated OrganisationsImprove platform consistency, data availability and records.
IT-Limited TeamsAdd SIEM expertise without adding multiple specialist FTEs.
Keep Your SIEM Working as Designed
Build a Healthier, More Reliable SIEM Platform
Let CyberAxis manage the platform upkeep while your internal security team focuses on security operations and business priorities.
